Venado Life – Privacy Policy & SMS Terms and Conditions
Effective Date: May 5, 2025
Venado Life LLC (“Venado Life,” “we,” “our,” or “us”) values your privacy and respects your personal information. This document outlines how we collect, use, and manage your personal data and mobile information, including in connection with our SMS communications, in accordance with applicable laws and SMS compliance regulations such as those established by The Campaign Registry (TCR).
Privacy Policy
Information Collection
We collect personal information including your name, phone number, and relevant service needs when you:
- Speak with our representatives by phone;
- Complete a web form on our website or social media;
- Voluntarily opt-in to receive communications from us.
Use of Information
Your information is used solely to:
- Provide updates and services related to your inquiry;
- Follow up on appointments and service requests;
- Maintain communication throughout the customer engagement process.
We do not sell, rent, or share your personal or mobile information with third parties for marketing or promotional purposes without your clear verbal or written consent.
SMS Terms & Conditions
Consent to SMS Communication
By providing your phone number verbally or through our digital forms, you consent to receive SMS communications from Venado Life. These may include but are not limited to:
- Appointment reminders and confirmations;
- Follow-up messages after service inquiries or interactions;
- Service-related notifications or updates.
Message Frequency
Message frequency will vary based on your interaction with us but typically ranges from 1–5 messages per week. Message content will always relate to services or business interactions you have initiated or consented to.
Fees and Charges
Standard message and data rates may apply depending on your wireless carrier plan. Venado Life is not responsible for these charges.
Opting Out
You may opt-out of SMS communications at any time by replying with the word STOP. You will receive a confirmation message and no further SMS messages will be sent unless you opt back in.
Help and Support
If you need assistance, reply with the word HELP, or contact us directly at:
Mobile Data Privacy
Your mobile phone number and any other information you provide to us via SMS will be kept confidential and used only in accordance with this policy. We adhere to all data privacy regulations and security best practices.
Changes to This Policy
We may update this policy periodically. Changes will be posted to our website with a revised effective date. Your continued use of our services indicates your acceptance of these changes.
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